Terms & conditions
General Terms and Conditions (GTC) – "Kunst im Loft"
Landlords: Ewald and Ingrid Stolze
1. Arrival / Departure
Arrival and departure are generally on Saturdays, from 4:00 PM on the day of arrival until 10:00 AM on the following Saturday. These times also apply to individually agreed weekdays. Departure must take place by 10:00 AM at the latest. Exceeding the departure time by more than 30 minutes will result in the charge of an additional night. Other arrival and departure times may be arranged individually with the landlord. If the tenant does not appear by 10:00 PM on the day of arrival, the contract shall be deemed cancelled after a period of 48 hours without notification to the landlord. The landlord or their representative may then freely dispose of the property. There is generally no (proportional) refund of the rent due to early departure.
2. Special Requests and Ancillary Agreements
Special requests and additional agreements are generally possible. They require written confirmation by the landlord.
3. Payment
The rental agreement becomes valid upon receipt of the down payment into the landlord's account. A down payment of 30% of the rental amount is due within seven days of receiving the booking documents. Following the down payment, the remaining balance is due 30 days before the start of the trip. If the payment deadlines are not met, the landlord may withdraw from the contract. Non-payment shall be considered a withdrawal and entitles the landlord to re-rent the property. Additional costs for water, parking, waste, etc., are not charged.
4. Cancellation
You may withdraw from the contract at any time. The withdrawal must be submitted in writing. In the event of a cancellation, you are obliged to compensate us for the resulting loss:
Up to 49 days before the start of the rental: 10% of the rental price
Up to 35 days before the start of the rental: 30% of the rental price
Up to 21 days before the start of the rental: 60% of the rental price
From 20 days before the start of the rental and in case of non-arrival: 90% of the rental price.
The date of receipt of your cancellation notice shall apply. Amounts already paid will be offset. You may provide a substitute person to enter into your contract under the stated conditions. A written notification is sufficient.
5. Obligations of the Tenant
The tenant undertakes to treat the rented property (holiday home, inventory, and outdoor facilities) with care. If damage occurs to the holiday home and/or its inventory during the tenancy, the tenant is obliged to notify the landlord immediately. Defects and damage already identified upon arrival must be reported to the landlord; otherwise, the tenant is liable for such damage. A reasonable period must be allowed for the rectification of damage and defects. Claims resulting from complaints not reported immediately on-site are excluded. Complaints received by the landlord only at the end of the stay or after leaving the holiday home are also excluded from compensation. In the event of any service disruptions, the tenant is obliged to do everything reasonable within their legal obligation to contribute to the rectification of the disruption and to keep any damage to a minimum. On the day of departure, personal items must be removed by the tenant, household waste must be disposed of in the provided containers, and dishes must be stored clean and washed in the kitchen cupboards.
6. Data Protection
The tenant agrees that necessary personal data may be stored, modified, and/or deleted within the framework of the contract concluded with them. All personal data will be treated with absolute confidentiality.
7. Liability
The property description was prepared to the best of our knowledge. No liability is accepted for any influence on the rental property caused by force majeure, customary power and water failures, or storms. Likewise, no liability is accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites, or disturbances caused by natural and local conditions. However, the landlord will be happy to assist in resolving problems (as far as possible). Liability of the landlord for the use of the provided play and sports equipment is excluded. The arrival and departure of the tenant are at their own responsibility and liability. The landlord is not liable for personal items in the event of theft or fire. The tenant is fully liable for willful destruction or damage.
8. Final Provisions
Photos and text on the website or in the flyer serve as a realistic description. 100% consistency with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g., furniture), provided they are of equivalent value. Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining conditions. The invalid provision shall be replaced by a valid one that comes closest to the economic and legal intent of the contracting parties. German law applies. The place of jurisdiction and performance is the landlord's place of residence.

